Welcome to Kotoni Green Hotel

Thank you for visiting Kotoni Green Hotel.

Front desk service

・The front desk 【9】. (Outside lines cannot be used from guest room phones)
・Accept delivery of luggage (cool delivery service not available)
・Copy/Fax (fee required)
・Laundry service (fee required)
*Please contact the front desk for rates and completion date and time.
・Free coffee available in the front lobby (6:30-22:00)
・Smoking area is located in the 1st floor lobby.

Check in/out

・Check-in 15:00
・Check-out 10:00
*If you would like to extend your check-out time, please contact the front desk.
・We can accommodate your request up to 12:00 noon (please contact us for additional fees).
*Please note that we may not be able to accommodate your request depending on the reservation situation on the day.
・The key is a card key. Please keep it safe until the day of check-out.
・Please return the card key to the front desk when you check out.
・The door is automatically locked, so please take it with you when you go out.
(*If the key is lost or damaged, we will charge you a 3,000 yen reproduction fee.)

Free Wi-Fi

[SSID] Kotoni_Green_Hotel
[PASS] 0116153344
*There is no wired LAN.

Amenities

・There is a free amenity corner in the lobby on the 1st floor. Please bring only as much as you need.
・Room wear (free-size robe) is provided in the elevator hall on the 1st floor. Please use the robe in your room. Please refrain from wearing it on the public space.

Breakfast

・Available at Take, located of the hotel lobby on the first floor.
・6:30-9:00 (closed at 9:30)
*Please refrain from wearing robes or slippers.
・Guests with breakfast-included plans should inform restaurant staff of their room number.
・Guests staying without meals who wish to have breakfast on the day of their stay should pay directly at the restaurant. (1,480 yen per person)

Free rental items

■The front desk■
Mobile phone charger/stand lamp/extension cord/blanket/nail clipper/sewing kit
■The elevator hall on the 1st floor■
Rental pillows (you can choose the height, hardness, etc.)
■Elevator halls on each floor■
Humidifier/air purifier/iron/trouser press
*Please note that the number of rental items is limited.

Parking

1. Kotoni 3.1 Building Parking Lot: Height limit 2.1m (Guest fee: Maximum 800 yen per 24 hours)
Next to the hotel on the left, central rooftop area
2. Cortena Building NPC Parking Lot: Height limit 2.1m (Guest fee: Maximum 600 yen per 24 hours)
Two doors down to the left of the hotel, 3rd floor to rooftop

■Notes■

Guests with free parking plan must present their special card to the front desk before leaving the parking lot.
Guests with regular accommodation plan will be charged a fee each time they enter and leave the parking lot.
Please bring your parking ticket to the front desk. Payment will be made in cash at the front desk.
Motorcycles and mopeds require a reservation and cost 800 yen per night. Please contact the front desk.
We are not responsible for any troubles or damage to vehicles inside or outside the parking lot.
Fees paid at the parking lot cannot be refunded. Please be careful.

Vending machines

・Soft drinks/alcohol 2nd floor
・Pay TV vending machines are in front of elevators on 3rd, 5th and 7th floors
・Coin laundry/microwave/ice machine are on the 2nd floor
(※Washing 200 yen per load, drying 100 yen for 30 minutes (only 100 yen coins accepted) Detergent is sold at the front desk.)

Room cleaning

For guests staying multiple nights, we will not enter your room to clean unless you request it.
Please stick one of the cleaning stickers on the inside of your room door on the outside of the door by 12 noon to give instructions.
■Cleaning sticker■
・Please clean up room
We will enter the room and make the bed, change towels, clean the unit bath, change the trash, etc.
・Simple cleaning ECO card
We will enter the room and only change towels and trash (no bed making or unit bath cleaning)
・Cleaning is not required
We will not enter the room to clean.
If you would like new towels, they will be given to you at the front desk. If you leave the ashtray, trash can, and used towels outside the door, we will collect them.
*From a hygienic management perspective, cleaning is not required for a maximum of two days. Therefore, we will clean once every three days.
*If you put any of the magnets on your room after 12 noon, we will not be able to accommodate your request. Thank you for your understanding.
*If smoking is discovered in a non-smoking room, a cleaning fee of 30,000 yen will be charged.

Others

・No one other than guests will be allowed to enter the rooms or onto the guest room floors.
Please use the lobby on the first floor for visiting.
Please refrain from wearing it on the public space.

The front desk:9

1-1-20 Kotoni 3-jo, Nishi-ku, Sapporo, Hokkaido 063-0813

FAX 011-615-5411

The front desk:9